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Find quick answers to common questions about Quantra AI.
To cancel your Quantra AI subscription:
1. Open Settings on your iPhone
2. Tap your Apple ID at the top
3. Tap Subscriptions
4. Find Quantra AI and tap it
5. Tap Cancel Subscription
Your access will continue until the end of the current billing period. You can resubscribe at any time.
The number of AI analyses depends on your subscription plan:
• Starter: 10 analyses per month
• Pro: 30 analyses per month
• Elite: 60 analyses per month
Your analysis count resets on the 1st of each month. You can view your remaining analyses in the app's Settings tab.
If you're not receiving push notifications, check these settings:
1. Open Settings on your iPhone
2. Scroll down and tap Quantra AI
3. Tap Notifications
4. Make sure Allow Notifications is enabled
5. Enable Banners, Sounds, and Badges
Also check in the Quantra AI app Settings that your desired notification types are enabled.
To permanently delete your Quantra AI account:
1. Open the Quantra AI app
2. Go to the Settings tab
3. Scroll to the bottom and tap Delete Account
4. Confirm by tapping Delete
Warning: This action is permanent. All your data, including watchlist, analysis history, and preferences will be permanently deleted and cannot be recovered.
Note: If you have an active subscription, make sure to cancel it first via Apple Settings to avoid future charges.
Yes, your data is protected with industry-standard security:
• All data is encrypted in transit using TLS/SSL
• Data at rest is encrypted using Firebase security
• We use secure token-based authentication
• Face ID/Touch ID protection available
• We never store your payment information — all payments are handled securely by Apple
For more details, see our Privacy Policy.
Quantra AI covers a wide range of markets:
• US Markets: NYSE, NASDAQ — all major US stocks and ETFs
• Saudi Market (Tadawul): All listed Saudi stocks
Our scanner monitors over 8,000 stocks in real-time. Simply search for any stock symbol in the app to run an AI analysis.
No. Quantra AI is not a licensed financial advisor. All AI-generated analysis is for informational and educational purposes only.
The Buy/Sell/Hold recommendations are based on technical indicators and should not be considered financial advice. Always:
• Do your own research before investing
• Consider consulting a licensed financial advisor
• Never invest money you cannot afford to lose
• Remember that past performance does not guarantee future results
Our support team is here to assist you. Use the in-app feedback option or reach out through the App Store.
Response time: Within 24 hours